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Everything was done right and all problems were taken care of
Great admins that work at the shop. I came in for a manifold donut gasket replacement. Though it was very straight forward, I did learn a few things and had a great conversation. Great customer service and quality employees. Very satisfied with the service.
Great service! Loved the inspection reports they supply with their estimates. Makes it super easy to understand and make decisions regarding what you want/need most done for your vehicle.
Always easy to work with. Fair and accurate estimates/charges. They are my “go to” for auto problems.
I feel really fortunate to have met the folks at Rainier Automotive. I have a JDM 1994 Toyota Hiace, and it's been a challenging and frustrating experience finding reliable, trustworthy and creative people to help me work on this classic rhd microbus. Jim, John, Zack, Waymon and Becky have consistently gone above and beyond my expectations, and always are confident, positive and even enthusiastic about working on my van. They've invented creative solutions to failing heater lines (photo attached), sourced hard to find parts, willingly used parts I've sourced from overseas, and referred me to other excellent shops for work they don't do (like Bucky's Muffler Shop!). If you live in the Maple Valley area don't hesitate to give Rainier Automotive a try. You'll be very pleased with their communication, timeliness, honesty, quality of work and prices. I'm willing to bet you'll commit to them for all your automotive needs. I have.
They did a great job and the care and concern was really excellent! Top notch all the way!
Very good service. Timely and accurate. Rainier provides a detailed service review of your vehicle. I am a current customer and highly recommend Rainier.
Excellent service! Would recommend to anyone
I bought a used 4Runner w/ about 200k miles on it and they have done the work to ensure it’s running as it should. They replaced my CV axle shaft, fixed an oil leak, and diagnosed some other issues w/ the vehicle. Fair prices and they were able to turn my vehicle around quickly in order to get me on the road. I’ve spent a month driving around the west coast and then some and have had no issues. Thank you to everyone at Rainier Auto and an extra special thanks to Deena and team for going the extra mile (twice).
Had the fuel ejectors cleaned, new brake fluid and power steering fluid flush. All went well and my gas mileage seemed to have improved as well.