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Mistakes happen and unfortunately 2 years ago, Rainer installed something impropriety on our vehicle. However, when we realized it and brought it to their attention nearly 2 years later after Les Schwab pointed it out, they didn’t hesitate to make it right and fix the issue. It may seem weird to leave a 5 star review, however we recognize that people and businesses are not perfect, but it’s how they respond to their failure that really sets them apart. Thanks again Rainer for owning up to the mistake and making it right! We greatly appreciate the honesty and transparently you demonstrated. Nowadays, not many companies respond in the humble and honest way you did!
Very responsive in my emergency situation got me back on the road and were fairly priced. Will definitely use them again. Highly recommend for your automotive needs.
Wamon and his team were honest and fair when diagnosing my air conditioning issues. That is always appreciated from an automotive technician!
Always reliable.
The work done was at my request. the work was excellent.
I was down to 1 working headlight and was nervous that the remaining light was due to fail soon. They were able to fit me in to their very busy schedule so that I could drive at night and not worry about my headlights. They were great. Even let me bring in the replacement headlights from another vendor.
Had a fuel starvation code. They diagnosed quickly, sent the quote and performed the work on time and at the quoted price.
My husband passed away and needed help with his jeep,Rainer Automotive helped me diagnose it and fix in the same day. Thank you for all your help
Everything was done right and all problems were taken care of
Great admins that work at the shop. I came in for a manifold donut gasket replacement. Though it was very straight forward, I did learn a few things and had a great conversation. Great customer service and quality employees. Very satisfied with the service.